I want my order to ship to two locations. Can I do this?
Yes! Simply place one order for each shipping destination.
How do I contact technical support for my Pomegranate screen saver?
Metrolite supports the following software products: African American Art, Monet's Passion, Maps of the Heavens, Gardens of the Impressionists, Japanese Screens, Space, Ancient Egypt, Buddhist Paintings, Healing Mandalas, Warbirds, and Wolf Kahn.
Metrolite Multimedia
16654 Wyandotte St
Van Nuys CA 91406
(818) 430-8300
info@metrolite.com
Technical support for other Pomegranate screen savers is available from Azure Bay. Visit their website at http://www.azurebay.com/support/default.asp or call (888) 763-0775 (toll free) or (801) 221-5945.
I'm looking for a previously published Pomegranate calendar. Might you have it in stock?
It's terrific that you'd ask but we do not have stock on any past dated calendars.
How do I contact my favorite artist?
Check our links page, many of our artists have Web sites, or send us your correspondence and we will forward your letter.
I'm trying to check on my order status, but when I enter my order number my order isn't found.
Yahoo!'s security prevents unknown users from viewing your order, so if Yahoo! doesn't recognize you then you won't be able to see your order. Log in using your Yahoo! ID; you can do so by going to my.yahoo.com.
Or, simply email us to find out your order status. Here's our contact information.
I didn't get what I ordered. What do I do now?
Please remember that posters ship in tubes and everything else ships in boxes--it is not unusual for cartons to become separated during shipment. However, if after two weeks you have still not received all of your order, please let us know. We guarantee your satisfaction.
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